From report to task
A leaking tap or a missing towel? Collect reports in one place, turn them into tasks and give the right team all the information to carry on.
Guest reports via a public link or QR code
Bungalow 24 · Bathroom tap is leaking
How it works
Friday afternoon. A leaking tap in Bungalow 24.
Bungalow 24 - Bathroom tap is leaking
The de Jong family scans the QR code and reports the leaking tap. At 15:42 the report arrives at reception.
Bungalow 24 - Bathroom tap is leaking
Mark · Maintenance team
Reception turns the report into a task for the maintenance team. Mark gets the information with it, without reception having to retype everything.
Bungalow 24 - Bathroom tap is leaking
Mark · Maintenance team
Mark receives the task, fixes the leak and completes the work. In this example the task is set to Completed at 16:10.
The benefits
See which report was turned into a task and how the work is progressing.
Assign the task to the colleagues who can do the work.
A public link or QR code gives guests a direct way in to submit their report.
Photos, messages and status information stay with the report or task.
Working together
Receive reports, assess what is needed and turn them into tasks for the right team.
Work with the assigned task and the information that comes with it. Record how it was carried out.
Report a defect or request through the public entry point. No access to the internal work environment is needed.
Internal visibility depends on the permissions that are set.
From practice
Verbleif fits our way of working perfectly and gives an overview of tasks and task allocation. The chat function on every task makes communication easy, and the short lines of communication make sure the system works the way we want.
